Supply Chain Management Content

Supplier Selection
- Define and develop selection criteria such as rating programs, external certification standards, etc., and identify and manage their impact on various internal processes of the organization.

Supplier Communications
- Design and implement techniques for communicating with suppliers including scheduled meetings, routine and emergency reporting procedures, presenting explicit expectations, confirming awareness of criticality, etc.

Supplier Performance
- Define and describe common measures of supplier performance (e.g., quality, price, delivery, service levels) and metrics (e.g., defect rates, functional performance, timeliness, responsiveness, availability of technical support).

Supplier Improvement
- Design and conduct supplier audits, evaluate corrective and preventive action plans, provide feedback, and monitor for process improvement.

Supplier Certification, Partnerships, and Alliances
- Design and implement supplier certification programs, including process reviews and performance evaluations, and identify strategies for developing customer-supplier partnerships and alliances.

Supplier Logistics
- Describe the impact purchased products and services have on final product assembly or total service package, including ship-to-stock, just-in-time (JIT), etc.

Supply Chain Management CMC Papers and Presentations
Supply Chain Management CMC Tools

Supply Chain Management Links

  • APICS Supply Chain Council

    APICS Supply Chain Council (APICS SCC) is a nonprofit organization that advances supply chains through unbiased research, benchmarking and publications. APICS SCC maintains the Supply Chain Reference model (SCOR), the supply chain management community’s most widely accepted framework for evaluating and comparing supply chain activities and performance.

  • ASQ Customer-Supplier Division

    We are an exciting and dynamic division of ASQ. Beginning as the Vendor-Vendee Technical Committee of ASQC, a dedicated group of authors of “How To” booklets for quality professionals, we became the Customer-Supplier Division in 1991. Since then we have been serving our members and others interested in effective customer-supplier relationships by fostering professional development and learning opportunities.  The CSD's mission is to provide answers that develop, improve, and strengthen customer-supplier relationships.

  • Council of Supply Chain Management Professionals (CSCMP)

    CSCMP exists to: Provide opportunities for supply chain professionals to communicate in order to develop and improve their supply chain management skills Identify and conduct research that adds to the knowledge base of supply chain theory and practice Create awareness of the significance of supply chain to business and to the economy

  • Institute for Supply Management (ISM)

    Institute for Supply Management® (ISM®) is the first and largest not-for-profit professional supply management organization worldwide. Founded in 1915, ISM has over 50,000 members located in 100 countries.

Supply Chain Management Committee

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