Quality Management Tools Content

Problem-Solving Tools
- The seven classic quality tools
- Basic management and planning tools
- Process improvement tools
- Innovation and creativity tools
- Cost of quality (COQ)

Process Management
- Process goals
- Process analysis
- Lean tools
- Theory of constraints (TOC)

Measurement: Assessment and Metrics
- Basic statistical use
- Sampling
- Statistical analysis
- Trend and pattern analysis
- Theory of variation
- Process capability
- Reliability and validity
- Qualitative assessment
- Survey analysis and use

Quality Management Tools Links

  • ASQ Innovation Division

    The Innovation Division works to educate executives and business and quality professionals in the development of business strategies related to innovation, as well as promote the technologies, methodologies and tools needed for effective innovation development and management. Our activities focus on how to take a systematic approach to innovation to help ensure successful innovations in the most timely and valuable way.

  • ASQ Lean Enterprise Division

    The ASQ Lean Enterprise Division is a global network of professionals helping individuals and organizations apply proven and leading edge lean principles and practices to achieve dramatic results for your personal and organizational success.

  • ASQ Reliability Division

    The ASQ Reliability Division is the largest volunteer organization focused on providing reliability training and education and advancing reliability engineering globally. Offering various training materials, webinars and certification opportunities, our members have particular expertise and interest in reliability and related disciplines.

  • ASQ Six Sigma Forum

    The ASQ Six Sigma Forum offers informal and practical opportunities for Six Sigma professionals at any experience level to share knowledge and solutions.

  • ASQ Statistics Division

    The ASQ Statistics Division supports members in fulfilling their professional needs and aspirations in the application of statistics, and development of techniques to improve quality and performance.

  • Association for Manufacturing Excellence

    The Association for Manufacturing Excellence (AME) is the premier organization for the exchange of knowledge in enterprise excellence. Members come together to explore lean thinking and other enterprise improvement methods, exchange best practices and network in order to advance their careers and improve the competitiveness and overall value of their organizations.

  • Society of Manufacturing Engineers (SME)

    SME has a rich and evolving heritage spanning more than 80 years. We serve the manufacturing industry as a nonprofit by promoting advanced manufacturing technology and developing a skilled workforce. And, we work closely with manufacturers to share knowledge and resources that generate solutions meeting industry demands.

  • The W. Edwards Deming Institute

    The W. Edwards Deming Institute® continues to be a catalyst for bringing the Deming teachings to the forefront, to inspire and motivate organizations, businesses and individuals to achieve continual improvement, innovation, greater service, joy in work and joy in learning.

Quality Management Tools Committee

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